Privacy Policy for Red House Automotive

Last updated: 24 August 2024

1. Introduction

Welcome to Red House Automotive! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website [www.redhouseauto.com] and our services. By accessing or using our website and services, you consent to the practices described in this policy.

2. Information We Collect

• Personal Information: We may collect personal information you provide to us, such as your name, email address, phone number, and location.
• Vehicle Preferences: We may gather information about your vehicle preferences and requirements to assist us in finding the right options for you.
• Communication Data: We collect information you provide when you contact us, including email correspondence, phone calls, or messages through our website.
• Usage Data: We may collect information about how you use our website, including pages visited, time spent, and referring websites.

3. How We Use Your Information

• To Provide Services: We use your information to facilitate car brokerage services and to connect you with dealerships that match your preferences.
• Communication: We use your contact details to respond to your inquiries, provide updates, and communicate about our services.
• Personalisation: We may use your information to personalise your experience on our website and improve our services.
• Analytics: We analyse usage data to understand how our website is accessed and used, which helps us enhance user experience.

4. Data Sharing and Disclosure

We may share your personal information with:

• Dealerships: We may share your preferences and contact information with our trusted dealership partners to help you find suitable vehicle options.
• Warranty Provider: We will share limited information with our warranty provider Warranty Solutions Group if you purchase a vehicle through us.

5. Your Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of receiving marketing communications from us.
• Request a copy of the information we hold about you.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.

9. Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at mark@redhouseauto.com.